Universal Orlando Issues New Statements on Park Operations, Safety, and Upcoming Attractions
Orlando, FL – April 17, 2025 – Universal Orlando Resort has issued a series of official statements this week, addressing a range of topics including upcoming park expansions, guest safety protocols, and changes to ticketing policies. The updates come as the theme park continues to experience record attendance and prepares for the highly anticipated debut of its new park, Epic Universe, set to open in 2025.
Epic Universe Update
One of the key statements released centered on the progress of Epic Universe, the company’s newest theme park located just a few miles from the existing Universal Orlando Resort. The statement confirmed that construction is nearing completion and that the park remains on track for a soft opening later this year, with the official grand opening planned for Spring 2025.
“Epic Universe represents the future of immersive storytelling and innovation in theme park design,” Universal said in its release. “Guests will experience never-before-seen attractions, including lands themed to beloved franchises such as How to Train Your Dragon, The Wizarding World of Harry Potter: Ministry of Magic, and Super Nintendo World.”
Universal emphasized that the new park will include groundbreaking ride systems, cutting-edge technology, and unique dining and entertainment options designed to enhance the guest experience. More detailed information about specific attractions and experiences is expected to be revealed in the coming months.
Enhanced Safety and Security Protocols
In light of recent events and evolving industry standards, Universal Orlando also addressed its ongoing commitment to guest and team member safety. The resort is implementing updated security procedures and enhancing its surveillance systems throughout all park properties.
“We are committed to providing a safe and enjoyable environment for everyone who visits Universal Orlando,” the statement read. “To that end, we are strengthening our on-site security presence and expanding the use of AI-assisted monitoring technology in key areas of the parks.”
In addition, the park will be increasing random bag checks, expanding metal detector usage, and offering additional training for staff on de-escalation techniques and emergency response protocols.
Changes to Ticketing and Reservations
Universal’s statement also announced modifications to its ticketing and park reservation systems. Beginning June 1, 2025, the resort will introduce a dynamic pricing model for single-day tickets, similar to those used by other major theme park operators. Prices will vary depending on the season, expected crowd levels, and special events.
“We believe this approach allows us to manage park capacity more effectively and enhance the overall guest experience,” Universal explained.
Guests visiting during peak periods, such as holidays and school vacation weeks, should expect to pay higher ticket prices. However, Universal will also introduce new multi-day and bundled package options designed to offer value for families and long-term planners.
Sustainability Initiatives
Another key area addressed in Universal’s statements was the resort’s continued investment in sustainability. The company highlighted its goal to significantly reduce its environmental footprint by 2030. This includes expanding recycling and composting programs, reducing single-use plastics, and investing in solar energy projects across the resort.
“Universal Orlando recognizes its responsibility to help protect the planet for future generations,” the statement read. “We are taking bold steps to build a more sustainable and eco-friendly destination.”
As part of this effort, new eco-friendly transportation options are also being introduced for guests, including electric trams and shuttle buses.
Community and Team Member Support
Lastly, Universal expressed its gratitude to its team members and the Central Florida community, which have both played critical roles in the resort’s continued success. In a statement from Universal Parks & Resorts Chairman and CEO Mark Woodbury, the company reaffirmed its commitment to supporting local jobs, education initiatives, and affordable housing partnerships.
“Our team members are the heart of Universal Orlando,” Woodbury said. “Their passion and dedication drive everything we do, and we remain deeply invested in their well-being and professional growth.”
The company also announced a renewed partnership with local nonprofits, providing grants for arts education, STEM programs, and community health resources.
Looking Ahead
As Universal Orlando continues to evolve, its recent statements provide a comprehensive look at where the resort is headed and how it plans to meet the expectations of a growing global audience. With the launch of Epic Universe on the horizon and a clear focus on innovation, safety, and sustainability, the future of the resort looks bright.
Additional details on upcoming announcements and park changes will be shared through Universal’s official channels and media partners in the weeks ahead.
